Last Updated: 22 September 2026

Welcome to OHZNA.

These Terms & Conditions govern your use of the OHZNA website and your purchase of products through our online marketplace.

By using our website or placing an order, you agree to these Terms & Conditions.

1. About OHZNA

OHZNA is an online-based marketplace store offering a range of products, including sneakers, electronics, gadgets, home and lifestyle products, kitchen and dining products, beauty and care products, children’s products and other merchandise.

Products may be sourced according to availability from different fulfilment and supply channels.

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications and prices displayed on our website are accurate.

However:

• Product colours may vary between screens and physical products.
• Product packaging may change.
• Manufacturers may update product specifications.
• Images may be representative.
• Availability may change without notice.

3. Product Availability

All products are subject to availability.

An item being displayed on our website does not guarantee that it will remain available at the time an order is processed.

If an item becomes unavailable after you place an order, OHZNA will contact you and may offer an alternative, back order, credit or refund where applicable.

4. Prices

Prices displayed on the website are subject to change without notice.

The applicable price for an order is the price displayed at the time the order is placed, subject to obvious pricing errors.

If an obvious pricing error occurs, OHZNA reserves the right to contact the customer before fulfilling the order.

5. Orders

Submitting an order constitutes a request to purchase the selected products.

OHZNA reserves the right to decline or cancel an order where:

• The product is unavailable
• There is an obvious pricing or product information error
• Payment cannot be successfully verified
• Fraudulent or suspicious activity is detected
• Fulfilment is not reasonably possible

Where appropriate, customers will be notified.

6. Back Orders

Where available, OHZNA may offer back orders.

A back-ordered product may remain open until fulfilled or cancelled.

Customers who no longer require a back-ordered product should contact Customer Care as soon as possible.

7. Delivery

Our standard estimated delivery timeframe is 3–5 working days, subject to product availability, order processing and courier conditions.

Courier charges are displayed or communicated before order completion where applicable.

8. Returns and Refunds

Returns, credits and refunds are handled according to our Returns & Refunds Policy.

Nothing in these Terms & Conditions limits rights provided to consumers under applicable South African law.

9. Website Use

You agree not to:

• Use the website for unlawful purposes
• Attempt to interfere with the website’s operation
• Attempt to gain unauthorised access to our systems
• Submit fraudulent orders
• Use another person’s payment information without authorisation
• Copy or misuse OHZNA content without permission

10. Intellectual Property

Unless otherwise stated, website content including branding, logos, text, graphics and other original material belongs to OHZNA or is used with appropriate permission.

You may not reproduce or commercially exploit such material without permission.

11. Third-Party Services

OHZNA may use third-party service providers for payment processing, delivery, hosting, analytics and other operational services.

Third-party services may have their own terms and privacy policies.

12. Limitation of Liability

OHZNA will take reasonable steps to provide reliable products and services.

However, OHZNA cannot guarantee uninterrupted website availability, uninterrupted third-party services, or that delivery will never be delayed by circumstances outside our reasonable control.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

13. Changes to These Terms

OHZNA may update these Terms & Conditions from time to time.

The latest version published on this website will apply to future use and orders.

14. Contact

OHZNA

Phone / WhatsApp: +27 73 159 6938
Email: sales@ohzna.co.za